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Crown Metropol Melbourne Hotel, Melbourne

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From181US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

8 Whiteman Street, Melbourne, Australia, 3006

Crown Metropol Melbourne is located in the vibrant Southbank area, offering stunning views of the Melbourne CBD and easy access to the city's attractions. A significant feature of the hotel is its rooftop heated infinity pool, often regarded as one of the best in Melbourne. Additionally, guests enjoy a complimentary bottle of sparkling wine during their stay, enhancing the overall experience.

Location

Situated in the Melbourne CBD, Crown Metropol provides easy access to various cultural landmarks and entertainment options. Guests can explore nearby attractions such as the SEA LIFE Melbourne Aquarium and Federation Square within walking distance. Public transport options and valet parking ensure convenient travel around the city.

Rooms

The hotel features contemporary guest rooms that include floor-to-ceiling windows for beautiful city views. Every room is equipped with high-speed wireless internet access and a digital compendium for convenience. Luxurious amenities, such as bespoke contemporary furnishings and designer décor, contribute to a unique stay.

Eat & Drink

Crown Metropol Melbourne's dining options range from casual bars to fine dining, ensuring a variety to suit all preferences. Guests can visit Mesh, the signature restaurant that offers modern Australian cuisine, while other venues, like Silks restaurant, provide an elegant setting for dim sum. The property also features Mr Hive Kitchen & Bar, where guests can enjoy an extensive buffet breakfast.

Leisure & Business

The hotel includes a full-fledged health and spa complex with a state-of-the-art fitness center and Crown Spa that specializes in La Prairie treatments. The events and conferencing spaces are extensive, tailored for everything from product launches to intimate gatherings. The Club Lounge on the 28th floor offers a quiet retreat with complimentary aperitifs each evening.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury Twin Room
Max:
4 persons
38 m² 
Bed options:
2 King Size Beds
Shower
Heating
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Luxury King Room
Max:
2 persons
38 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Luxury King Room
Max:
2 persons
38 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Melbourne4300 ft
Airports
Essendon Fields (MEB) 11.1 mi
Tullamarine (MEL) 15.3 mi
Train
Southern Cross Station4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Bowling

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Casino
  • Live entertainment
  • Night club
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

8 Whiteman Street, Melbourne, Australia, 3006
Map view
street view
8 Whiteman Street, Melbourne, Australia, 3006
Nearby
Events
Melbourne Convention and Exhibition Centre
1500 ft
Museums
Polly Woodside
1300 ft
Restaurants
Mr. Hive
1800 ft
Level 1
Kitchen Workshop
1500 ft
The Crown Melbourne 8 Whiteman St
San Antone by Bludso's Bbq
900 ft
Clarendon Street Crown Casino Complex
Emporio Pizza & Pasta
1300 ft
Crown Entertainment Complex 8 Whiteman St Ground Floor West End Casino
Man Tong Kitchen
1100 ft
Corner of Clarendon Street and Crown Riverwalk Level 1
Cafe Bella
2900 ft
250 City Rd Southbank
Breezes at Crown Complex
1400 ft
Crown Entertainment Complex 8 Whiteman St
Ging Thai
1400 ft
Crown Melbourne
Mings at Crown
1400 ft
Crown Entertainment Complex 8 Whiteman St
J J's Bar and Grill
1400 ft
Crown Towers 8 Whiteman Street Southbank VIC 3006
Caffe Corso
1400 ft
Crown Entertainment Complex 8 Whiteman St

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Variety in dining
Convenient location
Cleanliness concerns
Slightly out-of-the-way location
7.6/10
Very good
Rooms
7.8
Location
8.5
Service
7.7
Dining
7.3
Guest reviews
7.6/10
based on 12 review
8.5
8.5/10based on 7583 review
Jonathan
United Kingdom, March  2024
7.8/10

The hotel was amazing, with a great location perfect for exploring Melbourne. The room was excellent, and the bed was tremendously comfortable, but the decor looked tired and in need of a renovation.

Rooms
8.0
The room was amazing, and the bed was tremendously comfortable.
Service
7.0
The service was super nice and welcoming, but there were instances of not knowing fire evacuation protocols.
Location
9.0
The location was excellent, making it comfortable and convenient for exploring the city, but it was a bit dirty in some areas.
Dining
7.0
The dining was good with delicious options, but the lack of a la carte selections was a downside.
Facilities
8.0
The facilities were overall great and accessible.
Jimmy
United Kingdom, November  2023
7.8/10

The hotel is in a great location linked to the main Crown entertainment complex, making shopping and nightlife easily accessible with a few steps in either direction. The rooms were clean but slightly dated, needing a touch-up on the walls. Service was professional and quick, although lacking an apology for a long wait during dinner. Dining offered a variety of options, with the Mr Hive location standing out for its excellence. The price was high, particularly at $370 a night, but the hotel's prime location justified the cost.

Rooms
7.0
The rooms were a bit stuffy and looked tired, but overall clean with missed rubbish under the desk.
Service
8.0
The service staff were professional and quick, but missed apologizing for a dinner delay.
Location
9.0
The best location, close to all Melbourne offers with easy access to shopping, bars, and nightlife within the complex.
Dining
8.0
Facilities
7.0
Art
United States of America, October  2023
7.4/10

The hotel had a great room size and was very comfortable and clean, but overlooking a carpark wasn't the best view. The service was mostly friendly and accommodating, except for some moments of rudeness. The location was very central and convenient, although it could get crowded at times. The dining experience was outstanding with a buffet style, but some dishes were substandard and cold. Overall, a mixed experience but decent value for money.

Rooms
8.0
The room was a great size and comfortable despite overlooking a carpark. It was very clean, and the bed was very comfortable.
Service
7.0
The staff were incredibly accommodating and friendly, although there were some instances of rudeness and lack of understanding.
Location
8.0
The hotel's central position was excellent for accessing restaurants, transportation, and sites, although it could get overcrowded at times.
Dining
7.0
The dining experience was a mix of outstanding buffet style options and some substandard dishes that were a little cold.
Facilities
7.0
The facilities were decent overall.
Karl
United Kingdom, August  2023
7.6/10

I found the hotel to be quite comfortable and welcoming overall. The rooms had a great ambiance, just as I expected, having stayed at Metropol before. However, my room wasn't ready until 2:30, which was a bit of a downside. On the bright side, they provided big and small slippers, which was perfect for me and my wife.

Rooms
8.0
The rooms were furnished with great ambiance and met my expectations. The availability of big and small slippers was a nice touch.
Service
7.0
The service was a bit hit and miss. While the manager tried their hardest to fix a problem and the Conservatory was pleasant, there was a communication issue regarding a promised contact that I am still waiting for. Unfortunately, they refused to provide transport to our dinner destination, which was a letdown.
Location
9.0
The location was ideal, with numerous attractions within a short walk. Being near the Crown Casino Complex in the city center was convenient. Despite being located on a smoking level, the area was quiet and clean.
Dining
7.0
The dining experience was enjoyable overall, despite some minor inconveniences. The gourmet salads were delicious, and the views from the pool area were excellent. However, the pricing seemed a bit high for my liking, especially when part of a package.
Facilities
7.0
The facilities provided were satisfactory overall, with a decent selection meeting my basic needs. However, adjustments could be made to enhance the guest experience in terms of services offered.
Nigel
United Kingdom, July  2023
6.4/10

The hotel was pure luxury with great views of Port Phillip Bay, but it could have been a bit cleaner. Unfortunately, it was located above a car park, leading to disturbances at night, and the room service didn’t meet expectations for the price paid.

Rooms
7.0
The rooms offered pure luxury and amazing views of Port Phillip Bay, but cleanliness could have been better overall.
Service
6.0
The service was a mix of unbelievable attentiveness and friendliness but with some instances of rudeness and unprofessionalism. When waiting for the manager's call back, I had to personally go down to the reception late at night in my pajamas.
Location
8.0
The hotel's location was perfect for accessing restaurants, bars, cafes, and amenities, but being above a car park led to some disturbances. It was close enough to everything but not overly noisy.
Dining
5.0
The dining experience was overpriced and average overall; however, it was easy to find and some menu items were delicious.
Facilities
6.0
The hotel offered a variety of services like room service, dry cleaning, and valet parking, but the value for money did not fully align with the experience.
Rob
United Kingdom, July  2023
8.2/10

The hotel is located a bit out of the way but offers a straight across the road location from Crown Casino, River Walk, Sealife Aquarium, and an IGA Grocery store. The rooms were spacious and comfortable, although some cleanliness issues were noted. The service was wonderful, especially given it was a Friday and peak time. The dining experience was fantastic with a variety of fresh tasting produce. The facilities were quiet and well-maintained, making for a pleasant stay.

Rooms
7.0
While the rooms were spacious and comfortable, there were some cleanliness issues with old tissues under the bed and clumps of hair on the floor.
Service
9.0
The service was wonderful, with everything at our fingertips, including room service, dry cleaning, housekeeping, laundry, valet parking, welcome drink, and tours/ticket assistance.
Location
8.0
The location is amazing, right across the road from popular attractions like Crown Casino, River Walk, Sealife Aquarium, and an IGA Grocery store. However, it may feel a bit out of the way for those not interested in the casino.
Dining
9.0
The dining experience was fantastic, offering regional dishes and fresh-tasting produce. The breakfast included in our package was superb.
Facilities
8.0
The facilities were quiet and well-maintained, providing a relaxing environment for guests.
Variety in dining
Cleanliness concerns
James
United Kingdom, July  2023
9.0/10

I had an amazing stay at this hotel! The rooms were impeccable, and the pillows were so divine. The place was spotless, but a bit on the darker side. The service was top-notch, with friendly and helpful staff, especially when ordering room service. The location was perfect, just a short walk to the casino and shopping. As for the dining experience, it was great with a variety of options, although missing some usual goodies. Overall, a fantastic experience!

Rooms
9.0
The rooms were impeccable and had the most divine pillows. They were spotless but a bit dark.
Service
9.0
The staff were very friendly and happy, especially during the late-night service call.
Location
10.0
The location was excellent, just a short walk to the casino and shopping, making it a perfect stay.
Dining
8.0
The dining experience was great, with excellent facilities and professional staff. A wide variety of options, including gluten-free, although missing some usual goodies.
Facilities
9.0
All facilities were top-notch, enhancing the overall experience.
clean
dark rooms
John
United States of America, June  2023
6.4/10

My stay at the hotel was a mix of positives and negatives. The rooms were lovely and clean, but lacked some essential amenities like an espresso maker for my morning coffee and a cheese knife for pre-dinner snacks. It was a comfortable stay overall, but not ideal for a group of friends due to timing issues. The location was convenient for my family weekend, accessible to everything we needed, but it wasn't as relaxing as I had hoped. The dining experience fell short with cold food and a long wait for a table.

Rooms
8.0
Upon walking into the room, I found it very clean and the bed was extremely comfortable.
Service
6.0
The service was a mixed bag. While some staff members were attentive and friendly, others were rude and not understanding. They directed me to a disappointing bar in the casino, leading me to find an alternative place for a drink.
Location
7.0
The location was really good, close to everything I needed for my family weekend away. However, it wasn't as relaxing as I had expected.
Dining
5.0
The dining experience was substandard, with food that could've been warmer and a busy atmosphere that led to waiting for a cleaned table. The cost didn't match the quality, even with breakfast included.
Facilities
6.0
The facilities were feral and too crowded to enjoy fully. Access to the tram stop with free city travel was a positive convenience.
Brian
United Kingdom, June  2023
8.6/10

I absolutely loved my stay at this hotel! The location is fantastic, surrounded by plenty of dining and shopping options, making it so convenient for explorations. The rooms were spotless and comfortable, although the price was a bit on the high side. The service was top-notch, from the cleaning staff to receptionists, and the valet parking was a great perk.

Rooms
8.0
The rooms were spotless and comfortable, just what we needed for a relaxing stay.
Service
9.0
The service was impeccable, with all staff being friendly and attentive. The valet parking was a nice touch to ease our arrival.
Location
9.0
The location was amazing, close to everything we wanted to see in Melbourne. Although a bit busy during school holidays, it was still accessible and convenient.
Dining
8.0
The dining experience was delightful, especially at the Hive Bar. The food was delicious and easily accessible from our room.
Facilities
9.0
The facilities were great, from the infinity pool with a stunning view to the available services like room service and tours assistance.
Frank
United Kingdom, June  2023
8.6/10

The hotel rooms felt new and had all the amenities we needed, although they were not as luxurious as Crown Towers. The room size was large and very comfortable, but the presence of cigarette smoke was a minor drawback. The service was outstanding, with the staff always going the extra mile for us and showing exceptional friendliness and helpfulness. The location was ideal for our needs, especially in connection to the Crown entertainment complex, with quick access to car parking and the casino. The dining experience was overall great with good value for money, but there were some missing items in our order. The hotel facilities were up to our expectations, providing a pleasant stay overall.

Rooms
8.0
The rooms were large and very comfortable, had all the amenities we needed, but lacked the luxurious touch of Crown Towers. The presence of cigarette smoke was a minor issue.
Service
9.0
The staff were always very friendly, helpful, and willing to assist, making our stay very pleasant with excellent communication.
Location
9.0
The location was fantastic, especially for our needs and for accessing the Crown entertainment complex. It offered quick access to car parking and the casino.
Dining
8.0
The dining experience was enjoyable with good value for money, but some items were missing from our order. The breakfast in Conservatory provided a great start to the day.
Facilities
9.0
The hotel facilities were great, providing everything we needed for a comfortable stay. No issues were encountered during our use of the facilities.
Charles
United Kingdom, May  2023
7.8/10

The hotel had spacious rooms with lots of cupboard space, but the bottom sheet didn't fit, making it slightly uncomfortable. However, the room was large, and the bed was very comfortable. The service was mixed, as there were rude interactions with my mom but other staff members were incredibly helpful. The location was great, providing easy access to the casino and restaurants, with a lovely pool. The dining experience was fantastic with a good selection at a great value. The facilities were well-maintained and offered good amenities.

Rooms
7.0
The room was spacious with lots of cupboard space, but the bottom sheet didn't fit properly.
Service
6.0
The service had some rude interactions, but overall the staff were incredibly helpful.
Location
9.0
The location was great, offering easy access to the casino and restaurants with a lovely pool.
Dining
9.0
The dining experience was fantastic with a good selection at a great value.
Facilities
8.0
The facilities were well-maintained and offered good amenities.
Niall
United Kingdom, April  2023
7.4/10

The hotel had some great aspects, such as cozy and comfortable rooms and incredibly helpful and friendly service. However, there were a few drawbacks like tired-looking marks on the walls and some overpriced dining options. The location was convenient but could get noisy due to crowded areas. Overall, a decent stay with room for improvement.

Rooms
8.0
The room was great and comfy.
Service
9.0
The service was just unbelievable, so attentive, reliable, and friendly.
Location
7.0
The location was convenient but could be noisy at times.
Dining
6.0
The dining was good, but with some overpriced and average options.
Facilities
7.0
The facilities were decent but could use some improvements.
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Rooms and Guests2 Guest, 1 Room