Crown Metropol Melbourne Hotel, Melbourne
About the Hotel
Crown Metropol Melbourne is located in the vibrant Southbank area, offering stunning views of the Melbourne CBD and easy access to the city's attractions. A significant feature of the hotel is its rooftop heated infinity pool, often regarded as one of the best in Melbourne. Additionally, guests enjoy a complimentary bottle of sparkling wine during their stay, enhancing the overall experience.
Location
Situated in the Melbourne CBD, Crown Metropol provides easy access to various cultural landmarks and entertainment options. Guests can explore nearby attractions such as the SEA LIFE Melbourne Aquarium and Federation Square within walking distance. Public transport options and valet parking ensure convenient travel around the city.
Rooms
The hotel features contemporary guest rooms that include floor-to-ceiling windows for beautiful city views. Every room is equipped with high-speed wireless internet access and a digital compendium for convenience. Luxurious amenities, such as bespoke contemporary furnishings and designer décor, contribute to a unique stay.
Eat & Drink
Crown Metropol Melbourne's dining options range from casual bars to fine dining, ensuring a variety to suit all preferences. Guests can visit Mesh, the signature restaurant that offers modern Australian cuisine, while other venues, like Silks restaurant, provide an elegant setting for dim sum. The property also features Mr Hive Kitchen & Bar, where guests can enjoy an extensive buffet breakfast.
Leisure & Business
The hotel includes a full-fledged health and spa complex with a state-of-the-art fitness center and Crown Spa that specializes in La Prairie treatments. The events and conferencing spaces are extensive, tailored for everything from product launches to intimate gatherings. The Club Lounge on the 28th floor offers a quiet retreat with complimentary aperitifs each evening.
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Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Bowling
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Casino
- Live entertainment
- Night club
- Pool with view
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel was amazing, with a great location perfect for exploring Melbourne. The room was excellent, and the bed was tremendously comfortable, but the decor looked tired and in need of a renovation.
The hotel is in a great location linked to the main Crown entertainment complex, making shopping and nightlife easily accessible with a few steps in either direction. The rooms were clean but slightly dated, needing a touch-up on the walls. Service was professional and quick, although lacking an apology for a long wait during dinner. Dining offered a variety of options, with the Mr Hive location standing out for its excellence. The price was high, particularly at $370 a night, but the hotel's prime location justified the cost.
The hotel had a great room size and was very comfortable and clean, but overlooking a carpark wasn't the best view. The service was mostly friendly and accommodating, except for some moments of rudeness. The location was very central and convenient, although it could get crowded at times. The dining experience was outstanding with a buffet style, but some dishes were substandard and cold. Overall, a mixed experience but decent value for money.
I found the hotel to be quite comfortable and welcoming overall. The rooms had a great ambiance, just as I expected, having stayed at Metropol before. However, my room wasn't ready until 2:30, which was a bit of a downside. On the bright side, they provided big and small slippers, which was perfect for me and my wife.
The hotel was pure luxury with great views of Port Phillip Bay, but it could have been a bit cleaner. Unfortunately, it was located above a car park, leading to disturbances at night, and the room service didn’t meet expectations for the price paid.
The hotel is located a bit out of the way but offers a straight across the road location from Crown Casino, River Walk, Sealife Aquarium, and an IGA Grocery store. The rooms were spacious and comfortable, although some cleanliness issues were noted. The service was wonderful, especially given it was a Friday and peak time. The dining experience was fantastic with a variety of fresh tasting produce. The facilities were quiet and well-maintained, making for a pleasant stay.
I had an amazing stay at this hotel! The rooms were impeccable, and the pillows were so divine. The place was spotless, but a bit on the darker side. The service was top-notch, with friendly and helpful staff, especially when ordering room service. The location was perfect, just a short walk to the casino and shopping. As for the dining experience, it was great with a variety of options, although missing some usual goodies. Overall, a fantastic experience!
My stay at the hotel was a mix of positives and negatives. The rooms were lovely and clean, but lacked some essential amenities like an espresso maker for my morning coffee and a cheese knife for pre-dinner snacks. It was a comfortable stay overall, but not ideal for a group of friends due to timing issues. The location was convenient for my family weekend, accessible to everything we needed, but it wasn't as relaxing as I had hoped. The dining experience fell short with cold food and a long wait for a table.
I absolutely loved my stay at this hotel! The location is fantastic, surrounded by plenty of dining and shopping options, making it so convenient for explorations. The rooms were spotless and comfortable, although the price was a bit on the high side. The service was top-notch, from the cleaning staff to receptionists, and the valet parking was a great perk.
The hotel rooms felt new and had all the amenities we needed, although they were not as luxurious as Crown Towers. The room size was large and very comfortable, but the presence of cigarette smoke was a minor drawback. The service was outstanding, with the staff always going the extra mile for us and showing exceptional friendliness and helpfulness. The location was ideal for our needs, especially in connection to the Crown entertainment complex, with quick access to car parking and the casino. The dining experience was overall great with good value for money, but there were some missing items in our order. The hotel facilities were up to our expectations, providing a pleasant stay overall.
The hotel had spacious rooms with lots of cupboard space, but the bottom sheet didn't fit, making it slightly uncomfortable. However, the room was large, and the bed was very comfortable. The service was mixed, as there were rude interactions with my mom but other staff members were incredibly helpful. The location was great, providing easy access to the casino and restaurants, with a lovely pool. The dining experience was fantastic with a good selection at a great value. The facilities were well-maintained and offered good amenities.
The hotel had some great aspects, such as cozy and comfortable rooms and incredibly helpful and friendly service. However, there were a few drawbacks like tired-looking marks on the walls and some overpriced dining options. The location was convenient but could get noisy due to crowded areas. Overall, a decent stay with room for improvement.